Terms & Conditions

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Agreement contains the terms and conditions that apply to your purchase from www.prestogifts.com By placing an order to www.prestogifts.com, Customer acknowledges reading, understanding, and agreeing to be bound by these terms and conditions ("Terms and Conditions of Sale") without limitation or qualification. These Terms and Conditions of Sale are subject to change without notice or obligation at any time, at the sole discretion of www.prestogifts.com.

Other Documents

These Terms and Conditions of Sale may NOT be altered, supplemented, or amended by the use of any other document(s). Any attempt to alter, supplement, or amend this document to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both Customer and www.prestogifts.com.

Inspection of Goods Upon Receipt

We are committed to exceeding standards in the packaging of all products to eliminate damage in transit whenever possible. Regardless of how well a product is packed, damage does occur occasionally. When damage does occur, it is often frustrating, time consuming and expensive. Our policy is designed to minimize these problems for you. Please follow the below guidelines when you receive your order.

Upon Delivery

Carton Inspection – If damage is visible or you notice any sign of possible damage (i.e. crushed corners, dented/torn cartons, etc.), notify delivery man and ask to document it.
Immediately after delivery, open all cartons and inspect for concealed damage.

Upon Noting of Concealed Damage

Report all damages to www.prestogifts.com by email to contact@prestogifts.com ; Be sure to include the following:
Order Number
Name of Purchaser
Date of Delivery
Item(s) Damaged
Description of Damage
Contact Email and Telephone Number
No claim will be allowed after 15 days of receipt of product,
www.prestogifts.com will notify you as soon as possible regarding the damage claims

*Preview option is not available for products which do not have the provision for online customization.

*The stock images used on prestogifts.com website are for demonstration purposes only and are NOT part of the theme package and will not be printed on any of our products. All images are subject to the copyright of their respective owners. For product customization, it is mandatory for buyers to upload their own images.

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